Privacy Policy

Effective Date: 27 July 2026
Last Updated: 27 July 2026

1. Introduction

Safeer ("Safeer", "we", "our" or "us") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request information about our services or otherwise interact with us.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Maltese Data Protection Act and other applicable data protection laws.

2. Data Controller

The data controller responsible for this website is:

Safeer

74, Triq San Benedittu
Kirkop KKP 1142
Malta

Email: info@safeerglobal.com

3. About Safeer

Safeer is an operational mobility partner supporting educational institutions across Europe in the delivery of Erasmus+ mobility activities, international work-based learning placements and aviation professional development programmes. We coordinate operational aspects of mobility projects including host organisation matching, accommodation, participant support and related mobility documentation.

4. Personal Data We Collect

Depending on how you interact with us, we may collect:

Identity Information

  • Name

  • Job title

  • Educational institution

  • Organisation

Contact Information

  • Email address

  • Telephone number

  • Country

Project Information

Information you provide regarding:

  • Erasmus+ mobility projects

  • Participant numbers

  • Training requirements

  • Internship requirements

  • Programme preferences

  • Other information voluntarily included in enquiry forms

Booking Information

If you arrange a consultation, we may collect:

  • Preferred meeting times

  • Meeting notes

  • Organisation details

Technical Information

When you use our website we may collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Cookies and similar technologies

5. How We Collect Your Information

We collect information when you:

  • Complete a contact form

  • Request a brochure

  • Book a consultation

  • Contact us by email

  • Communicate through Microsoft Teams

  • Subscribe to marketing communications

  • Browse our website

We also receive limited technical information automatically through cookies and website analytics.

6. Why We Process Personal Data

We process personal information to:

  • Respond to enquiries

  • Prepare mobility proposals

  • Arrange consultations

  • Provide requested brochures

  • Coordinate mobility programmes

  • Improve our services

  • Improve website performance

  • Maintain business records

  • Comply with legal obligations

  • Send marketing communications where permitted by law

7. Lawful Basis for Processing

Depending on the circumstances, we rely on one or more of the following legal bases under Article 6 GDPR:

Consent

For example:

  • marketing communications;

  • optional newsletter subscriptions;

  • certain cookies.

Contract

Where processing is necessary to prepare or perform services requested by your institution.

Legitimate Interests

Including:

  • responding to enquiries;

  • developing business relationships;

  • improving our services;

  • managing customer relationships;

  • protecting our business.

Legal Obligation

Where we must comply with applicable legal or regulatory requirements.

8. Marketing Communications

If you choose to receive updates from Safeer, we may send information relating to:

  • Erasmus+ mobility

  • Aviation training

  • Professional development

  • Company news

  • Events

  • New services

You may unsubscribe at any time using the unsubscribe link contained within marketing emails or by contacting us directly.

9. Cookies

Our website uses cookies and similar technologies to:

  • operate the website;

  • analyse website performance;

  • improve user experience.

Where required, non-essential cookies are only used after obtaining your consent through our cookie banner.

Further information is available in our Cookie Policy.

10. Third-Party Service Providers

To operate our business we use trusted third-party service providers, including:

  • Squarespace (website hosting)

  • Microsoft 365 (Outlook, Teams and Bookings)

  • Flowlu CRM

  • Google Analytics

  • Google Search Console

These providers process personal information only as necessary to provide their services and are subject to appropriate contractual and security obligations.

11. International Transfers

Some of our service providers may process personal information outside the European Economic Area (EEA). Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place, including the use of European Commission approved transfer mechanisms where required.

12. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • responding to enquiries;

  • managing business relationships;

  • supporting mobility projects;

  • complying with legal obligations;

  • resolving disputes.

Retention periods vary depending on the nature of the information and applicable legal requirements.

13. Data Security

We implement appropriate technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, alteration, disclosure or destruction. While we take reasonable steps to protect personal data, no method of electronic transmission or storage can be guaranteed to be completely secure.

14. Your Rights

Under the GDPR you may have the right to:

  • access your personal data;

  • request correction of inaccurate information;

  • request deletion of personal data;

  • request restriction of processing;

  • object to certain processing activities;

  • receive your personal data in a portable format where applicable;

  • withdraw consent where processing is based on consent.

Requests may be submitted to: info@safeerglobal.com

15. Complaints

If you believe your personal information has been processed unlawfully, we encourage you to contact us first so that we may address your concerns.

You also have the right to lodge a complaint with the:

Information and Data Protection Commissioner (IDPC)
Republic Street
Valletta VLT 1117
Malta

Website: https://idpc.org.mt

16. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

17. Children's Privacy

Our website is intended primarily for educational institutions, organisations and professionals. We do not knowingly collect personal information directly from children through our website.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, our services or our business operations.

The latest version will always be published on this page together with the "Last Updated" date.

19. Contact Us

If you have any questions about this Privacy Policy or how we process personal information, please contact:

Safeer
74, Triq San Benedittu
Kirkop KKP 1142
Malta

Email: info@safeerglobal.com